1.Company & Factory

(1) Are you trading company or manufacturer?
We are a share industry and trade integrated company, CHUANGRONG is in charge of import and export of our own 5 factories, and we also sell some associated products.
(2)When was your company founded?
CHUANGRONG was founded in 2005.
(3)Where is your company?
CHUANGRONG is located at Chengdu which is the hometown of pandas. Our factories are headquartered in Deyang, Sichuan, China.
(4)Can I visit your factory?
Sure, If you want to have a visit to our factory, please contact us to make an appointment.

2.R & D & Design

(1) How is your R & D capacity?
Our R & D department has a total of 10 personnel, and 4 of them have participated in large customized bidding projects. In addition, our company has established R & D cooperation with 3 universities and research institutions in China. Our flexible R & D mechanism and excellent strength can satisfy customers’ requirements.
(2) What is the difference between your products in the industry?
Our products adhere to the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different product characteristics.

(3)What are the technical indicators of your products?
The technical indicators of our products include appearance, Elongation at break, Oxidation induction time, Hydrostatic strength testing. The above indicators will be tested by WRAS, SGS or a third party designated by the customer.
(4)Can you make my designs? OEM or ODM models?
Yes, we can make your designs. OEM and ODM models are always welcomed too.


(1)What certifications do you have?
Our company has acquired IS09001 quality management system certification, CE, SGS, WRAS Product Certification.


(1) What is your purchasing system?
Our procurement system adopts the 5R principle to ensure the “right quality” from the “right supplier” with “right quantity” of materials at the “right time” with “right price” to maintain normal production and sales activities. At the same time, we strive to reduce production and marketing costs to achieve our procurement and supply goals: close relationships with suppliers, ensure and maintain supply, reduce procurement costs, and ensure procurement quality.
(2)Who are your suppliers?
At present, we have been cooperated with 28 businesses for 3 years, including in Borouge, Sabic, Basell, Sinopec, Petrochina, Battenfield, Haitian, Ritmo, Leister etc.
(3) What are your standards of suppliers?
We attach great importance to the quality, scale and reputation of our suppliers. We firmly believe that a long-term cooperative relationship will definitely bring long-term benefits to both parties.

5.Production & Delivery

(1) What is your production process?
a. The production department adjusts the production plan when receive the assigned production order at the first time.
b. The material handler goes to the warehouse to get the materials.
c. Prepare the corresponding work tools.
d. After all the materials are ready, production workshop personnel start producing.
e. The quality control personnel will do quality inspection after the final product is produced, and the packaging will start if passing the inspection.
f. After packaging, the product will enter the finished product warehouse.
(2) How long is your normal product delivery period?
For samples, the delivery time is within 5 working days.
For mass production, the delivery time is 7-15 days after receiving the deposit. The delivery time will be effective after ① we receive your deposit, and ② we obtain your final approval for your product. If our delivery time does not meet your deadline, please check your requirements in your sales. In all cases, we will try our best to meet your needs. In most cases, we can do this.
(3) Do you have MOQ of products? If yes, what is the minimum quantity?
MOQ for OEM/ODM and Stock have shown in Basic Info. of each product.
(4) What is your total production capacity?
We own more 100 sets pipe production lines that are advanced at domestic and abroad,200 sets of fitting production equipment. The production capacity reaches more than 100 thousand tons. Its main contain 6 systems of water, gas, dredging, mining, irrigation and electricity, more than 20 series and more than 7000 specifications.

6. Products &Sample

(1)What are the standards for HDPE pipes and fittings?
The products are in line with ISO4427/4437, ASTMD3035, EN12201/1555, DIN8074, AS/NIS4130 standard, and approved by ISO9001-2015, CE, BV, SGS, WRAS.
(2)What is the warranty time for HDPE pipes and fittings?
Due to the use of 100% original raw materials, for all HDPE pipes & fittings, we can provide 50 years of warranty for normal use.
(3)What are the specific categories of products?
a.HDPE pipe for water, gas, dredging, mining, irrigation and electricity.
b.HDPE fittings for Socket, Butt-fusion, Electro-fusion, Syphon.
c.PP compression fittings.
d.PPR pipe & fittings.
e.PVC pipe & fittings.
f.Plastic welding machine for Socket, Butt-fusion, Electro-fusion.
g.Plastic Extrusion gun & hot heat air gun.
(4) Can I get samples before order?
Yes, usually we can provide the samples of pipe & fitting for free, but you need to cover the freight cost.

7. Quality control

(1) What testing equipment do you have?
The company is equipped with advanced testing equipment and has a national-level laboratory. The laboratory has a Melt flow rate tester, Carbon black dispersion tester, Ash content tester, Density gradiometer and Hydrostatic testing machine and so on. As a Provincial technical center, can supply test for a third party.
(2) What is your quality control process?
We have strict quality control process of raw materials and finished products.
(3) How about the traceability of your products?
Each batch of products can be traced back to the supplier, batching personnel and QC team by production date and batch number, to ensure that any production process is traceable.
(4) Can you supply the relevant documentation?
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
(5) What is the product warranty?
We guarantee our materials and craftsmanship. Our promise is to make you satisfied with our products. Regardless of whether there is a warranty, our company's goal is to solve and solve all customer problems, so that everyone is satisfied.

8. Shipment

(1) Do you guarantee safe and reliable delivery of products?
Yes, we always use high-quality packaging for shipping, specialized packaging and non-standard packaging requirements may incur additional costs.
(2) How about the shipping fees?
The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way.
(3) Where is your loading port?
Usually Ningbo, Shanghai, Dalian, Qingdao


(1) What are the acceptable payment methods for your company?
a. 30% T/T deposit, 70% T/T balance payment before shipment.
b. L/C at sight acceptable.
c. Ali trade insurance, Paypal, Western Union, MoneyGram.
d. More payment methods depend on your order quantity.

10. Market & Brand

(1) Which markets are your products suitable for?
Our products are very suitable for any country or region in the world. It has established business relationship with more than 60 countries and zones in relative industry.
(2) Does your company have its own brand?
Our company has “CHUANGRONG” brand.


(1) What online communication tools does you have?
Our company's online communication tools include Tel, Email, Whatsapp, Messenger, Skype, LinkedIn, WeChat and QQ.
(2) What is your complaint hotline and email address?
If you have any dissatisfaction, please call Tel: +86 28 84319855, or send your question to chuangrong@cdchuangrong.com. We will contact you within 24 hours, thank you very much for your tolerance and trust.

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